We are proud to announce the second winner of our internal customer service award, GEM, to Hayley Diment, one of our front line contractor Personal Assistants. Hayley has been recognised for her positive approach; professionalism; cheeriness and pro-activity, ensuring that customer service is at the highest possible standard for all her contractors and across the internal team.
Congratulations and well done Hayley
Crystal Umbrella would like to extend our gratitude for all those who took the time to complete our online customer survey. We were delighted with the responses and we are collectively acting upon the results to further enhance our service offerings.
Upon the survey closure, an independent adjudicator randomly selected one person from those who chose to enter the competition to win a Nintendo Wii. Congratulations must go to the lucky winner – Stuart Goode.
Crystal Umbrella welcomes any attempt to ensure compliancy throughout the umbrella and agency market place and that following on from the AEMC’s initial meeting with HMRC and Treasury we fully expect to be able to assist with the consultation process either as Crystal or as board members of the AEMC.
This new consultation comes at a time when there is some uncertainty within the agency sector following the announcements in May concerning the extension of rights to agency workers. Umbrella companies offer agencies a significant advantage provided that they are operated compliantly. It would seem that the Government expects the non compliant activities of some umbrellas to continue to affect the market – hence the need to further regulate.
However we will be reviewing the latest proposals over the next few days and will continue to provide updates in relation to this consultation. We will keep this news section updated or follow the progress on the AEMC website.
This is only consultation and not proposed legislation.
